How to get your Mobile device get
repaired through OneAssist:-
You have get OneAssist service
for your handset whenever you got new Highend mobile by thinking that you may
get your device get repaired through them as they give Liquid and accidental
damages . But there are very much difficulties in getting them repaired from
them as might face following problems and there are solutions along with the
same:-
1.
Problem
Description:-
Problem:-
While filing your
claim you have write problem description in detail as they required minimum 250
words problem description and write about only liquid and accidental damages
details which you know as if you don’t know how the device got damaged than
your claim will get rejected.
Solution:-
So getting your
claim you have write damage description thinking twice before writing. So write
in details how your device has fallen such as while talking on phone all of
sudden phone fell on ground etc. or liquid damages such as how liquid has
fallen on device.
2.
Documents
indicating damages:-
There are
following documents required while filling your claim:-
(i)
Device
front image with IMEI no.
Problem:-
There is problem with this as when device got damaged
due to liquid or device screen not getting ON
Solution:-
In case listed above you have to upload device pic
along with Device Box showing IMEI no. of device.
(ii)
Device back panel picture
(iii)
Original Invoice pic
(iv)
Your government issued ID
Now after
filling all details your claim has been filled but still your work isn’t over
they will call you for getting details how your device got damaged after
explaining them the same you have rewrite the problem description and even you
have to upload few documents again if your name on government ID isn’t matching
with invoice image uploaded.
You may even get
so much frustrated that you have knock the grievance redressal door and they will help you in your claim
request getting through.
But don’t loss
hope and keep uploading the required documents and they will finally repair
your device and repaired device will be as good as new device.